NCSH FAQs
Why should I have my surgery performed at North Carolina Specialty Hospital rather than a traditional hospital? A physician-owned medical facility such as North Carolina Specialty Hospital has the means to provide its patients with the kind of specialized care that may not be available in other hospitals. North Carolina Specialty Hospital has tailored its facility and resources to best fit the needs of the patients it serves. Those who are treated at North Carolina Specialty Hospital may enjoy relatively greater comfort and convenience and that often means shorter patient stays and higher surgery success rates.
Insurances
We gladly accept all major insurance carriers which include but are not limited to:
|
Aetna BCBS NC and State Health Plan CIGNA Focus |
Medcost Medicaid Tricare UHC PPO |
Medicare Worker's Compensation |
If North Carolina Specialty Hospital is not a participating member of your insurance plan we will be happy to work with your insurance company in making arrangements for coverage and/or acceptance of their plan. If you have any questions about our insurance policies or if your insurance coverage is accepted at NCSH please don't hesitate to contact us at 919-595-8454.
For Registration
- Insurance cards, social security card (patient's and parent's if applicable), drivers licenses or picture identification.
- Any co-pay required by your insurance coverage plan.
- Laboratory results, EKG, x-ray reports already performed.
- The patient's Advance Directive (if one has been initiated). We must have a copy of this for our records for anyone having surgery.
Personal Items
- For out-patients: a comfortable set of clothes for discharge.
- For in-patients: Several sets of undergarments, comfortable sets of clothes for the length of stay and discharge, well fitted slippers/shoes, toiletries.
- Please DO NOT bring jewelry, or extra money.
- Bring all medications in their original containers, including any herbals you may take. DO NOT bring medications in pre-arranged pill boxes.
- If you have a walker, cane, or crutches of your own, please bring the item so that we can properly evaluate its use for your current surgery.
Transportation
- A family member or friend MUST DRIVE you home when discharged.
- If you will be going to rehabilitation, our hospital staff will make all the necessary arrangements.
- Floral arrangements must be transported by family/friends to the rehabilitation hospital.
Prior to Surgery
- DO NOT eat or drink after midnight the night prior to surgery, unless instructed otherwise.
- Please discuss your current medications with your surgeon beforehand. Some medications should not be taken in preparation of surgery.
- Prepare your home for your return. Remove items such as throw rugs to prevent tripping. Move furniture around for easy access. Prepare and freeze meals in serving bags to help conserve your energy and allow for proper rest.
Preadmission Total Joint Class
NCSH offers a Preadmission Total Joint Class twice a month for prospective total hip and total knee replacement patients and their families. The class is presented by Nursing, Physical Therapy, and Social Work in an effort to prepare patients for their hospital stay and post hospital recovery. We try to take patients through their hospital stay, day by day, explaining pain control methods, blood clot prevention, physical therapy exercises, and discharge planning. It is felt that patients who attend the class are better prepared mentally, emotionally, and physically for their hospital stay and rehabilitation.
Pharmacy Department
The pharmacy department offers a wide range of comprehensive services to both patients and health care providers. The staff consists of the Pharmacy Director, three staff pharmacists, and two certified pharmacy technician. The hours of operation are 7:30 am to 4:30 pm Monday through Friday (except holidays). The services provided include dispensing pharmaceuticals (both commercially available products as well as specially compounded products), counseling patients about their medications and providing drug information and consultation to health care professionals concerning the appropriate use of medications. For any questions pertaining to services offered or to offer any suggestions of improving pharmacy services or the formulary listing, please call.
Direct Line (919) 595-8463Direct Line (919) 595-8464
Main Line (919) 956-9300 Extension 356, 357
Fax Line (919) 595-8467
