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Notice of Nondiscrimination and Accessibility Requirements

Discrimination is Against the Law

North Carolina Specialty Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. North Carolina Specialty Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

North Carolina Specialty Hospital:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, please contact our Risk Management Director, Jennifer Phillips, at: 919-595-8450. If you believe that North Carolina Specialty Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Risk Management Director, Jennifer Phillips at: 919-595-8450, fax: 919-287-3225, or email: jphillips2@nshinc.com.


Or please write to address:

North Carolina Specialty Hospital
Attn. Risk Management Director
3916 Ben Franklin Blvd.
Durham, NC 27704


You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Risk Management Director is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

You can also call: 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail.