NORTH CAROLINA SPECIALTY HOSPITAL

NORTH CAROLINA AVERAGE

NATIONAL AVERAGE

Patients who reported that their nurses “always” communicated well

89%

81%

80%

Patients who reported that their doctors “always” communicated well

86%

83%

82%

Patients who reported that they “always” received help as soon as they wanted

83%

68%

68%

Patients who reported that their pain was “always” well controlled

77%

71%

71%

Patients who reported that staff “always” explained about medicines before giving it to them

74%

66%

65%

Patients who reported that their room and bathroom were “always” clean

82%

72%

74%

Patients who reported that the area around their room was “always” quiet at night

80%

64%

62%

Patients who reported that YES, they were given information about what to do during their recovery at home

89%

87%

87%

Patients who “strongly agree” they understood their care when they left the hospital

64%

52%

52%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

87%

71%

72%

Patients who reported YES, they would definitely recommend the hospital

90%

70%

71%