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Thu, Aug 17, 2017
Excellent customer service is always a top focus at North Carolina Specialty Hospital.
This new initiative is set to provide our staff with consistent and effective tools to continue to provide outstanding and superior customer service throughout our organization. As our new approach to customer service begins, we will include staff members throughout various departments of the organization to assist with the implementation of the new customer service guidelines. By implementing practices such as scripting, that will help staff become consistent in their customer service approach. The kickoff event, held on Tuesday, August 15, 2017 was the beginning of our “We Are Listening” campaign and as always, remember, “Our Specialty is You!”.
At North Carolina Specialty Hospital we take pride in offering ophthalmic (eye) surgeries across all age groups using cutting edge technology to treat various eye issues in a caring environ. We offer LenSx® Laser Bladeless Cataract Surgery and the innovative…
North Carolina Specialty Orthopaedic surgeons offer total hip, knee and partial knee replacements. Physicians are using advanced technology in joint replacement surgery, including the use of the MAKOplasty device. The MAKOplasty is a robotic device that assists physicians by using…
Nurses’ Week 2021 runs from May 6th through May 12th this year. Not only that, but the outbreak of the COVID-19 pandemic helped people across the U.S. realize the integral role nurses play in keeping our society functioning and healthy. As…
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