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Thu, Aug 17, 2017
Excellent customer service is always a top focus at North Carolina Specialty Hospital.
This new initiative is set to provide our staff with consistent and effective tools to continue to provide outstanding and superior customer service throughout our organization. As our new approach to customer service begins, we will include staff members throughout various departments of the organization to assist with the implementation of the new customer service guidelines. By implementing practices such as scripting, that will help staff become consistent in their customer service approach. The kickoff event, held on Tuesday, August 15, 2017 was the beginning of our “We Are Listening” campaign and as always, remember, “Our Specialty is You!”.
International Infection Prevention Week (#IIPW), October 13-19, celebrates the importance of infection prevention and the role of vaccines in protecting public health. Raise your voice and spread the word that everyone plays a role in…
Patients have options when choosing medical facilities for receiving care. In the past, general hospitals dominated the healthcare industry, but today the choices have diversified. Patients can now choose to seek care at specialty hospitals,…
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